OMNITRACKER - The Intelligent Software Solution

In the following areas OMNINET® offers a comprehensive solutions and services portfolio through its own software products, the eService-System OMNITRACKER:

• ITIL-conformant service desks and call centres with PinkVerify certified process-templates for:
  
  • Incident Management
  • Problem Management
  • Event Management
  • Request Fulfillment
  • Change Management
  • Service Asset & Configuration Management
  • Knowledge Management
  • Service Catalogue Management
  • Service Level Management
  • Release & Deployment Management
  • Availability Management
  • Capacity Management

• Stock & Order Management
• Project Management
• Requirements Management
• Systems Engineering
• Contract Management
• Customer Care
• Sales Management
• Dispatching
• Risk Management
• Document Management
• Task Management

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